Director, Strategy & Analytics – Revenue Operations

Role Overview

As a forward-thinking leader within our Revenue Operations (ROPS) team, you will partner directly with the Vice President and the head of Medicare and Credits Operations to maximize collection speed, optimize Medicare recovery rates, and systematically eliminate leakage across our revenue cycle. This high-visibility leadership position empowers you to own strategy from concept through frontline execution.

What You Will Do

Drive Gritty Operational Strategy & Opportunity Hunting, Architect the Next-Generation BI & Forecasting Engine, Build & Execute Tech-Driven Capability & AI Roadmaps, Lead End-to-End Cross-Functional Transformations & Change Management, Elevate, Mentor, and Develop High-Performing Teams.

Why It Might Be a Fit

Proven ability to translate strategic insights into operational execution, diagnosing process bottlenecks, and delivering measurable financial or operational outcomes. Strong proficiency in leveraging business intelligence and analytics tools (e.g., Tableau, Power BI, SQL, advanced Excel) to evaluate performance and inform executive decisions.

Requirements

• 5+ years of progressive professional experience in management consulting, corporate strategy, revenue operations, business analytics, or operational transformation.
• Management consulting experience from a top-tier firm or specialized healthcare/operations consultancy strongly preferred.
• Demonstrated track record of leading and developing high-performing teams, including direct people management of analysts and/or managers.
• Proven ability to translate strategic insights into operational execution, diagnosing process bottlenecks, and delivering measurable financial or operational outcomes.
• Strong proficiency in leveraging business intelligence and analytics tools (e.g., Tableau, Power BI, SQL, advanced Excel) to evaluate performance and inform executive decisions.
• Bachelor’s degree required; Master’s degree (MBA, MHA, MS) preferred.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Tagged as: Change Management, Excel, Forecasting, Power BI, SQL