Revenue Operations Advisor, ROPS

Role Overview

The Revenue Operations Adviser serves as a strategic link between high-level initiatives and operational execution, synthesizing complex behaviors into scalable workflows. This role is responsible for validating solutions, managing project logistics, and translating strategic plans into effective operational realities. Teammates in this role specialize in a particular area of operations, such as System Optimization, Quality/Audit/Risk, Payer Intelligence, or Digital Workflow.

What You Will Do

Project Coordination & Governance, Operational Validation & Risk Analysis, Process Deployment & Translation, Stakeholder Management & Consensus. The Adviser will own ONE of the following specialized focus areas: System Optimization SME, Quality, Audit & Risk SME, Payer Intelligence SME, or Digital Workflow SME.

Why It Might Be a Fit

The ideal candidate will have 5+ years of professional experience, including at least 3 years in Revenue Operations resolving high-complexity accounts, system implementation, or process improvement. Expert knowledge of the end-to-end revenue cycle and major payer regulations is required.

Requirements

• 5+ years of professional experience
• Expert knowledge of the end-to-end revenue cycle and major payer regulations
• Deep working knowledge of core systems (e.g., Nautilus, Reggie, Oliver)
• Basic proficiency in data analysis using SQL, Excel, and/or Tableau

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning