Role Overview
The Operations division brings together Information Technology, Supply Chain, Finance, the Project Management Office, and Scientific Affairs to support and enable all key divisions across the group. The CRM Operations Analyst will help support, optimise and continuously improve the Microsoft Dynamics 365 CRM platform.
What You Will Do
Be the first point of contact for Microsoft Dynamics 365 CRM support, maintain high-quality CRM data, create and maintain user guides, and assist with CRM enhancements.
Why It Might Be a Fit
Experience supporting, administering or working with a CRM platform or similar business application, a customer-first mindset, excellent problem-solving ability, and strong Excel skills are required.
Requirements
- Experience supporting, administering or working with a CRM platform or similar business application
- A customer-first mindset with strong communication and stakeholder engagement skills
- Excellent problem-solving ability and attention to detail
- Experience working with business data, including data validation, quality management and reporting
- Strong Excel skills and the ability to analyse information and identify trends or issues
Benefits
- Exclusive employee discounts via the DBG Health Employee Shop
- Acacia EAP Wellbeing Support
- Access to the Bastas Academy for Health Leadership
- DBG Health Leadership Academy
To apply for this job please visit linkedin.com.
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