Role Overview
As a CRM Analyst, you will be part of a team that promotes initiatives and allows everyone to invest and evolve through decision-making. You will work closely with local and international teams to design, map, and govern Customer Journeys, covering stages of onboarding, retention, cross-sell/up-sell, and recovery.
What You Will Do
Your main functions will include designing and governing Customer Journeys, defining advanced segmentation criteria, identifying key moments and user behaviors, and translating customer data into actionable insights.
Why It Might Be a Fit
You will need to have advanced English, Salesforce Marketing Cloud management experience, and database management experience. You will also have the opportunity to become a co-owner through the purchase of company shares and participate in a continuous learning and training program.
Requirements
- Advanced English
- Salesforce Marketing Cloud management experience
- Database management experience
Benefits
- DecaPack: monthly bonuses, health and life insurance, participation in company profits and results
- Passion for sports: Wellhub sports subsidy and discount on own-brand products
- For your future: you can become a co-owner through the purchase of company shares
- Continuous learning and training: we develop your talent
To apply for this job please visit decathlonchile.gupy.io.
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