Role Overview
As a Customer Experience Data Analyst, you’ll empower Customer Experience leaders and teams to make informed decisions by translating orderbook and operational data into reliable reporting, actionable insights, and clear business recommendations.
What You Will Do
You’ll develop and maintain Tableau and advanced Excel solutions, monitor data quality, and investigate discrepancies across reporting layers and source systems.
Why It Might Be a Fit
You’ll own new projects and reporting initiatives end-to-end, collaborating with CE Leadership, Supply Chain, D&D, and global stakeholders.
Requirements
- 2+ years of experience using Microsoft Excel with large datasets
- 2+ years of reporting, analytics, or business intelligence experience
- Experience building dashboards and visualizations in Tableau or similar BI tools
- Advanced Excel skills including lookups, SUMIFS, pivot tables, and large dataset analysis
- Strong analytical, problem-solving, and root-cause analysis skills
- Ability to translate business objectives into reporting solutions and actionable insights
- Experience with data quality validation and reporting governance practices
- Effective communication and stakeholder management skills
- Self-motivated with the ability to manage multiple priorities in a remote environment
Benefits
- Competitive Pay and Bonuses
- Financial Planning and wellbeing
- Time away from work
- Extras, discounts and perks
- Growth and Development
- Health and Wellness
To apply for this job please visit deckers.wd5.myworkdayjobs.com.
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