Role Overview
The Senior CRM & Business Intelligence Analyst plays a critical role at Deep Sync by leading the administration, optimization, and strategic utilization of our HubSpot CRM platform while developing business intelligence solutions that support data-driven decision-making and operational efficiency.
What You Will Do
Serve as the primary administrator and subject matter expert for HubSpot CRM, overseeing system configuration, maintenance, optimization, and ongoing enhancements. Develop and execute CRM strategies aligned with company objectives, operational priorities, and business growth.
Why It Might Be a Fit
The ideal candidate will bring both technical expertise and strategic thinking, with the ability to translate business needs into practical solutions, develop actionable insights, and independently execute projects from concept through implementation.
Requirements
- Direct, hands-on experience administering, configuring, and optimizing HubSpot CRM
- Proficiency in SQL, including PostgreSQL (Postgres), for data extraction, manipulation, and analysis
- Demonstrated experience developing dashboards and reporting solutions using Grafana, Power BI, Tableau, Looker, or a comparable business intelligence platform
- Experience with CRM workflow automation, system integrations, data management, and reporting
- Understanding of data privacy obligations, including CCPA and applicable state privacy laws, as they apply to CRM data
- Ability to independently manage and contribute directly to technical projects from planning through implementation
- Strong analytical, problem-solving, communication, and stakeholder management capabilities
- Familiarity with Google and Microsoft productivity suites
- Ability to work effectively across departments and adapt to evolving business needs and priorities
- Experience with HubSpot APIs, advanced integrations, data warehouses, ETL processes, or advanced data modeling preferred
Benefits
- Flexible Time Off (FTO) and Company Holidays
- Medical, Dental, Vision, and Health Savings Account (HSA) benefits
- 401(k) with Company Match
- Company-Paid Life and AD&D Insurance
- Short-Term and Long-Term Disability Insurance
- Voluntary Life & AD&D Insurance
- Critical Illness and Accident Insurance
To apply for this job please visit recruiting.paylocity.com.
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