Lead Customer Marketing Manager

Role Overview

Join DeepL, a global AI product and research company, as a Lead Customer Marketing Manager. You will amplify customer success, put customers on the world stage, and share stories while they still matter. This role requires proven success in B2B marketing, a bias for action, and the ability to automate before escalating. You will work at pace with Field, Brand, Digital, Comms, and PR teams.

What You Will Do

Your responsibilities will include amplifying customer success, putting customers on the world stage, and sharing stories while they still matter. You will own the run from interview to live asset, including legal and brand engagement, and keep customer permissions current.

Why It Might Be a Fit

This role is ideal for a self-starter with a track record of stories that engaged buyers and moved deals. You will be part of a diverse and internationally distributed team, with opportunities for growth and development.

Requirements

• Proven success in B2B marketing
• Bias for action
• Automate before you escalate
• Storytelling
• Customer-facing polish
• Strategic judgement
• Operational rigour

Benefits

• Diverse and internationally distributed team
• Open communication and regular feedback
• Hybrid work and flexible hours
• Virtual Shares – An ownership mindset in every role
• Regular in-person team events
• Monthly full-day hacking sessions
• 30 days of annual leave
• Competitive benefits package