Role Overview
Manage day-to-day product operations across APAC and EU markets, refine feature tickets, and coordinate with local commercial teams. Conduct targeted SQL queries, analyze funnel drop-offs, and gather analytical evidence for proposed product enhancements.
What You Will Do
Monitor and support inbound vendor conversion funnels, track lead flow, identify sync errors, and verify automated rules and field mappings function as expected. Perform initial investigations to identify and reconcile data discrepancies across Salesforce CRM, web analytics platforms, and internal operational databases.
Why It Might Be a Fit
Translate qualitative input and operational friction into prioritized, quantified themes to drive data-backed recommendations for product enhancements. Excellent written and verbal English skills to clearly explain technical issues and ticket requirements.
Requirements
- 1–3 years of professional experience in Product Operations, Digital Sales Operations, Commercial Operations, CRM Operations, or Product Analytics
- Solid working knowledge of Salesforce CRM (e.g., Sales Cloud, Lead and Account objects, standard workflow automation, and status tracking)
- Proven hands-on experience writing and executing SQL queries (e.g., BigQuery, PostgreSQL, Snowflake)
- Hands-on experience working within the product development lifecycle, using ticket management systems (Jira, Confluence)
- Understanding of key business drivers, digital inbound funnels, and vendor self-service onboarding flows
- Excellent written and verbal English skills
To apply for this job please visit jobs.smartrecruiters.com.
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