Growth Strategist

Role Overview

This role sits within the Customer team of Deloitte Southeast Asia, which uses technology and creativity to better connect the customer with the business. The team creates innovative ventures, digital platforms, and more meaningful experiences. As part of Customer Strategy & Design (CS&D), you will work with teams to help our clients with their Brand Experiences, Products and Services, Innovation Strategies, Digital Venturing and Customer Experiences, bridging Business and Customer strategies by design.

What You Will Do

Work with our clients to understand their business requirements in the broader context of their digital strategy and transformation agenda. Collaborate with Business Analysts, Business Strategists, UX Designers, Developers and Testers to deliver industry-leading experiences across a broad range of products and services.

Why It Might Be a Fit

As a Growth Strategist, you will interact with case teams and clients, conduct research, analyze and model discrete data sets, and create client-ready presentations and prototypes. You will also create experience visions, work across customer channels, and design omni-channel experiences.

Requirements

• Tertiary qualification in a relevant business, economics, design or human psychology discipline.
• Ideally at least 4 years of strategy experience
• Proven experience with business analysis, research, business/user/customer requirements
• Have a blend of both strategic and creative skills, articulating a point of view in both verbal and written form.
• Identify new opportunities by analyzing customer pain points and unmet needs, market trends and competitive gaps.
• Champion and present opportunities to leadership for consideration.
• Identify and define new growth strategies and business opportunities related to emerging industry and technology trends.
• Present concepts, business rationale and key findings to various stakeholders including senior management to move from ideate/incubation phase to productization.
• Drive product development by understanding and passionately advocating customer requirements, defining feature sets, and developing and communicating product requirements.