Role Overview
As Operations Manager, Growth Platforms, you will be part of the core Growth Platforms team and play a key role in translating strategy into execution. You will help develop and operationalize Growth Platform portfolio-wide priorities, support annual and quarterly planning, improve governance and reporting, and coordinate execution across priority alliances and technology relationships.
What You Will Do
Your typical day will involve maintaining consistent, high-quality processes and deliverables, running the annual Growth Platforms operating calendar, providing financial stewardship and performance reporting, preparing for and supporting executive governance reviews, and coordinating the talent, succession, and promotion planning cycle.
Why It Might Be a Fit
We are looking for someone with 10+ years of experience in professional services, business operations, strategy execution, sales operations, alliance management, program management, or a related field, with strong ability to design, manage, and improve operational processes, governance routines, reporting mechanisms, and execution cadences.
Requirements
- 10+ years of experience in professional services, business operations, strategy execution, sales operations, alliance management, program management, or a related field
- Experience managing complex strategic and operational programs with multiple stakeholders, workstreams, priorities, and deadlines
- Strong ability to design, manage, and improve operational processes, governance routines, reporting mechanisms, and execution cadences
- Experience leveraging AI and automation to streamline operational processes, improve data-driven decision-making, and identify opportunities for greater efficiency and productivity across the organization
- Demonstrated experience working with senior stakeholders in a complex matrix environment, with the ability to influence, coordinate, and drive alignment without direct authority
- Advanced proficiency with Microsoft Excel, PowerPoint, Word, and collaboration tools; experience with dashboards, reporting, automation, or data visualization tools is an asset
- Strong written and verbal communication skills, with the ability to synthesize information into clear executive-ready materials, updates, and recommendations
- A continuous improvement mindset, with comfort identifying operational gaps, simplifying processes, and bringing structure to ambiguous or evolving priorities
- Experience with budget, spend, and ROI tracking, including preparing reporting and business case inputs for leadership review
- Experience with talent, performance, or compensation cycles, and the discretion to handle confidential HR and financial information
- Up to 10% travel required
Benefits
- Competitive salary range of $85,000 – $156,000
- Bonus program
- Flexible benefit spending account
- Mental health support benefits
- Deloitte Days
- Development and Innovation Days
- Flexible work arrangements and a hybrid work structure
To apply for this job please visit careers.deloitte.ca.
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