Senior Salesforce Administrator

On Site Full TimeBengaluru, Karnataka, IndiaDentsu

Role Overview

As a Senior Salesforce Account Engagement (Pardot) Administrator, you will manage and support the Salesforce CRM and Pardot platform for a global user base.

What You Will Do

Provide L2 support, support user queries, manage user and license administration, handle data migrations, support integrations, configure and maintain Pardot assets, and monitor Salesforce-Pardot sync issues.

Why It Might Be a Fit

You will act as a subject matter expert, ensuring best practices, platform efficiency, and alignment between Sales and Marketing business needs.

Requirements

  • 5+ years of experience as a Salesforce Administrator
  • 3+ years of experience with Salesforce Account Engagement (Pardot)
  • Certified Salesforce Administrator
  • Salesforce Account Engagement Specialist certification is preferred
  • Excellent communication and stakeholder management skills
  • Strong hands-on experience with Salesforce Flows and automation tools
  • Experience with Engagement Studio, Automation Rules, Dynamic Lists, and Completion Actions
  • Knowledge of lead management lifecycle and marketing automation best practices
  • Experience with Salesforce-Pardot integrations and troubleshooting sync issues
  • Experience working in a global organization
  • Strong problem-solving and analytical skills
  • Self-motivated and able to work independently and in teams

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To apply for this job please visit dentsuaegis.wd3.myworkdayjobs.com.

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