Customer Marketing Manager

Role Overview

Deskpro is looking for a Customer Marketing Manager to help us better understand our customers, amplify their success, and drive growth across the customer lifecycle.

What You Will Do

In your first year, you’ll incrementally build Deskpro’s customer marketing function in partnership with Customer Success, establishing a consistent approach to customer advocacy and storytelling while developing targeted campaigns that contribute to the expansion pipeline.

Why It Might Be a Fit

You’ll help Deskpro evolve into a full-funnel marketing organization by extending our impact beyond acquisition to include customer engagement, advocacy, retention, and expansion pipeline.

Requirements

  • 3+ years of B2B SaaS marketing experience
  • Strong interviewing and writing skills
  • Ability to recruit customer advocates
  • Ability to plan and run campaigns for existing customers
  • Commercial instincts
  • Strong project management
  • Ability to use AI to automate repetitive work

Benefits

  • Retirement plan
  • Paid time off (PTO)
  • Equipment

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To apply for this job please visit jobs.workable.com.

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