Role Overview
Dexian is a global consulting firm focused on talent to complement the technology information team of our clients. We are present in 10 countries, with 45 offices around the world. The CRM Analyst will attend to our client in the insurance and tracking sector, attending to doubts, solving problems, and guiding the Commercial Team in the use of CRM.
What You Will Do
The professional should act both in the resolution of daily problems and in the implementation of improvements and new features. Manage users, permissions, configurations, fields, and sales funnels. Identify needs, configure functionalities, and propose improvements in commercial processes.
Why It Might Be a Fit
We celebrate exchange, relationships, and the power of contact. Good communication and ease of interaction with business areas are required. Ability to analyze problems, identify causes, and propose solutions is also necessary.
Requirements
- Experience with support and administration of CRM systems
- Practical knowledge of RD Station CRM
- Knowledge of commercial processes, sales funnel, opportunities, and client management
- Experience in attending and supporting corporate users
- Ability to analyze problems, identify causes, and propose solutions
- Experience with requirements gathering and documentation of processes
- Good communication and ease of interaction with business areas
To apply for this job please visit linkedin.com.
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