Client Account Executive, Mid-Market

Role Overview

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.

What You Will Do

The Mid-Market CAE will own the sales process from start to finish, working closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.

Why It Might Be a Fit

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. You will become a trusted advisor and resource for your customers, identifying customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program.

Requirements

• 3-5+ years of experience in a closing sales role
• Previous Mid-Market experience preferred
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
• Ability to communicate, present, and influence key stakeholders and decision-makers
• Experience with solution-selling techniques such as SPICED and/or MEDDICC
• Experience providing timely and accurate forecasts to sales leadership
• Excellent time management skills with the ability to track numerous details
• Willingness to travel to customer locations or events as needed
• SaaS sales background required, with bonus points for UCaaS/CCaaS
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)

Benefits

• Competitive salary
• Comprehensive benefits
• Real opportunities for growth