Role Overview
The Customer Success team is a strategic growth engine for 99’s B2B vertical, ensuring that corporate clients extract the maximum value from mobility solutions. As a Customer Success Manager, you will play a critical role in driving retention, account health, and organic growth within our portfolio.
What You Will Do
Manage a portfolio of corporate accounts, track key performance indicators, and deliver actionable insights to maximize platform adoption and value realization.
Why It Might Be a Fit
We are looking for a strategic thinker with a consultative approach, focused on delivering value, with experience in Account Management, Key Accounts, or Sales Farming, ideally in B2B or SaaS.
Requirements
- Proven experience in Account Management, Key Accounts, or Sales Farming, ideally in B2B or SaaS
- Strong ability to build relationships and influence decision-makers
- Track record of driving upsell, cross-sell, and portfolio growth
- Data-driven mindset, with the ability to interpret client usage, ROI, and performance metrics
- Excellent communication, negotiation, and presentation skills
- Strategic thinker with a consultative approach, focused on delivering value
Benefits
- Benefits package
To apply for this job please visit careers-didiglobal.icims.com.
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