Role Overview
The Sales Operations Specialist will be responsible for optimizing commercial processes, providing actionable analysis, and supporting the execution of revenue growth initiatives. The person will be part of the Sales Operations & Enablement team, whose mission is to transform data and processes into competitive advantage to accelerate the expansion of ride-hailing, delivery, and B2B solutions in Latin America.
What You Will Do
Develop and maintain weekly and monthly dashboards and reports, project and standardize commercial processes, conduct performance analysis, and support sales and partnership squads with incentive modeling, margin analysis, and pricing scenarios.
Why It Might Be a Fit
The ideal candidate will have at least 3 years of experience in Sales Operations, Revenue Operations, or Sales Analytics, with a proven history of process improvement and commercial results. They will have analytical skills, results orientation, and the ability to communicate technical insights to commercial teams and senior stakeholders.
Requirements
- Bachelor’s degree in Administration, Economics, Engineering, Statistics, Data Science, or related fields
- At least 3 years of experience in Sales Operations, Revenue Operations, or Sales Analytics
- Mastery of SQL and practical experience with BI tools (Power BI, Tableau, or Looker)
- Experience with CRM (Salesforce, HubSpot, or equivalent), integration tools (ETL), and automation of processes (Zapier, Airflow, scripts)
- Ability to translate analysis into actionable recommendations and prioritize initiatives that impact revenue, margin, and regional growth
- Fluency in Portuguese; intermediate level of English for communication with global teams is desirable
To apply for this job please visit careers-didiglobal.icims.com.

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