Sales Ops Analyst

Role Overview

The Sales Ops Analyst will play a key part in designing, standardizing, and continuously improving internal processes, workflows, and governance mechanisms to ensure operational structure is aligned with business priorities and drives efficiency, consistency, and scalability across teams.

What You Will Do

Design, document, and continuously improve internal operational processes, routines, and standards across business teams. Develop and maintain internal playbooks, guidelines, checklists, SOPs, and other materials that translate business strategies into clear and standardized workflows.

Why It Might Be a Fit

We are looking for someone who is highly proactive, detail-oriented, and able to apply structured problem-solving and critical thinking in a fast-paced environment where priorities and strategies may evolve quickly.

Requirements

• Relevant experience: Background in operations, process design, operational excellence, business operations, enablement, project management, or related areas.
• Process design skills: Experience mapping workflows, defining SOPs, creating operational routines, and structuring scalable internal processes.
• Structured problem solving: Strong ability to identify process gaps, investigate root causes, and translate complex problems into practical solutions.
• Execution mindset: Ability to move from diagnosis and design to implementation, ensuring that processes are practical, sustainable, and adopted by internal teams.
• Communication skills: Ability to simplify complex topics and translate strategies into clear guidelines, playbooks, and operational materials.
• Stakeholder management: Strong collaboration skills and ability to work with business leaders, internal teams, and cross-functional stakeholders.
• Data-driven mindset: Ability to use operational data, performance indicators, and stakeholder feedback to identify improvement opportunities and assess process effectiveness.
• Advanced Excel or Google Sheets: Ability to organize, analyze, and structure operational information and tracking mechanisms.
• Advanced English: Ability to communicate, lead meetings, and prepare business and operational materials in English.
• Ownership and adaptability: Highly organized, detail-oriented, hands-on, and comfortable working in a fast-paced environment where processes and priorities may evolve quickly.