Role Overview
Responsible for ensuring client satisfaction and loyalty through mastery of client organization, key stakeholders, and Directskills solution. Partial remote work possible.
What You Will Do
Know and map client portfolio, understand issues related to deployment of Directskills, map key stakeholders, contribute to product roadmap, guarantee and demonstrate value proposition, animate webinars and workshops, accompany clients in audits, build performance indicators, pilot operational client relationship.
Why It Might Be a Fit
Key role in client satisfaction and loyalty, strategic portfolio of accounts, real autonomy in managing client relationships, comprehensive benefits package, personalized support for skills development and structured integration.
Requirements
- 6 years of professional experience, including a confirmed practice in B2B client relationship management (SaaS, ESN, consulting or HR / Finance environment)
- Manager position 3.1, coefficient 170 (SYNTEC convention)
- English level B2 minimum; complete mastery of French
Benefits
- Comprehensive package: restaurant tickets, mutual, life insurance, RTT, seniority leave
- Personalized support for skills development and a structured integration from arrival
To apply for this job please visit directskills.jobs.personio.com.
Follow us on social media