Role Overview
As a Senior Customer Success Manager, you will be a subject matter expert in your team and contribute significantly to the success of your customer portfolio. You will develop compelling business arguments, support your team in challenging situations, and continuously optimize processes and methods.
What You Will Do
Your tasks include sales topics, developing business arguments, conducting contract extensions, developing customer benefits, and supporting the implementation of the business case. You will also identify growth opportunities and implement them, give customer feedback in a structured way, and develop working methods and processes further.
Why It Might Be a Fit
You will help healthcare professionals make their working lives easier, so they can focus on what really matters: providing the best possible care for their patients.
Requirements
- 2-4 years of experience in customer success, account management, or a comparable customer-oriented role
- Portfolio management skills
- Beziehungsstärke (building genuine partnerships)
- Commercial thinking
- Commercial skills
To apply for this job please visit linkedin.com.
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