Role Overview
The Customer Success Account Manager is responsible for owning a portfolio of accounts and renewals in an assigned territory, driving customer adoption, and unlocking further digitalization.
What You Will Do
The CSAM will develop and implement effective customer success and value strategies, identify growth opportunities, negotiate favorable renewal terms, and provide insights to the business and customers.
Why It Might Be a Fit
The ideal CSAM candidate will drive accountability with themselves and their business partners, thriving in a fast-paced environment.
Requirements
- 3+ years of experience within Sales, Renewal Management, Account Management, and/or Customer Success
- Experience with quota-carrying roles and meeting key performance indicators
- Experience with deal negotiation cycles
- Experience navigating internally and with the customer in a consultative approach
- BA/BS degree or equivalent work experience
Benefits
- Paid Time Off
- Paid Parental Leave
- Full Health Benefits Plans
- Retirement Plans
- Learning and Development
- Compassionate Care Leave
To apply for this job please visit hubcareers-docusign.icims.com.
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