Role Overview
As a Team Leader, you will directly manage Teammates responsible for providing the highest quality care to our Consumers, Merchants, and Dashers at the forefront of our business.
What You Will Do
You will be responsible for managing the day-to-day operations with an expanding company while maintaining and improving on bold quality and speed metrics for your team.
Why It Might Be a Fit
You will lead a team of motivated individuals who are focused on customer success in order to deliver on operational KPIs.
Requirements
- Leader with a strong desire and natural ability to motivate a team, set and achieve targets, and manage career growth and team performance
- 2+ year or more of people management or team lead experience
- Bachelor’s degree or equivalent experience
- Knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets (preferred)
- Experience in the tech, restaurant, or logistics industries (preferred)
- Familiarity with working with large, diverse customer support, operations, and sales organizations (preferred)
- Bilingual in Hindi and English (B2)
Benefits
- Great compensation packages
- Comprehensive health benefits
To apply for this job please visit job-boards.greenhouse.io.
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