Role Overview
The Dow Jones Customer Service team delivers impactful experiences by helping customers access trusted news and business information. The Data Analyst will develop and provide reporting and management information to all areas of the business.
What You Will Do
Develop and provide reporting, support stakeholders, deliver reports and analysis, and maintain management information systems.
Why It Might Be a Fit
The ideal candidate has 1-2 years of customer service experience, advanced knowledge of MS Excel, and proficiency in Google Collaboration tools.
Requirements
- 1-2 years of customer service experience
- Advanced knowledge of MS Excel
- Proficiency with Google Collaboration tools
- Intermediate VBA programming skills
- Knowledge of SQL
- Basic knowledge of Data Visualization tools
- Familiarity with digital experience trends and metrics
- Familiarity with Snowflake
- Intermediate statistical analysis skills
- Familiarity with usage of Python and R for data analysis
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
To apply for this job please visit dowjones.wd1.myworkdayjobs.com.
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