IT Change Enablement Manager

Role Overview

As an IT Change Manager / Change Enablement Manager, you will take on a key role within our Enterprise Service Management team, ensuring changes to our IT services, systems, and infrastructure are implemented in a transparent, risk-aware, and controlled way.

What You Will Do

Your responsibilities will include managing and continuously improving our Change Enablement process, supporting Change Owners in planning, assessing, and implementing changes, and reviewing Change Records for completeness, risks, impact, testing, rollback planning, and required approvals.

Why It Might Be a Fit

This role is a good fit for you if you enjoy bringing structure to complex changes, believe processes are important, but do not think that more bureaucracy automatically leads to better results, and can support technical specialists while keeping governance and risk in mind.

Requirements

• ITIL certification
• experience with ISO 27001, ISMS, IT Governance, or audit requirements
• good understanding of Change Management / Change Enablement
• knowledge of the relationships between Change, Incident, Problem, and Configuration Management
• experience working with technical teams and different stakeholder groups
• ability to facilitate meetings in a structured way and prepare decisions
• strong analytical skills and a structured, independent way of working
• pragmatic approach to processes, governance, and standards
• confident and professional communication skills, even when dealing with different interests and priorities

Benefits

• Option of mobile working
• Individually tailored student mentoring
• Make valuable contacts within Drees & Sommer and expand your professional network
• Modern workplace and equipment
• Teams meetings and participation in corporate workshops
• Compensation that gives you financial independence during your studies

Tagged as: Change Management