Director, Sales Operations

Role Overview

As Director, Sales Operations, you will lead the strategy and execution behind our sales organization’s productivity. You’ll own the full sales operations remit – forecasting, planning, budgeting, quota setting, compensation design, and process optimization – while also driving the day-to-day operational rigor that keeps our regional Sales VPs equipped with the data and tools they need.

What You Will Do

Design, implement, and manage sales forecasting, planning, and budgeting processes, ensuring quality, accuracy, and consistency across the sales organization. Build, lead, coach, and develop a high-performing Sales Operations team, establishing clear roles, objectives, and accountability while creating opportunities for professional growth.

Why It Might Be a Fit

This is a role for someone who’s equally comfortable setting the strategic agenda and rolling up their sleeves on dashboards, CRM data integrity, and pipeline analysis. You’ll report into senior sales leadership and work closely with Finance, HR, Marketing, and Product to make sure the sales organization operates efficiently and hits its numbers.

Requirements

• Four-year college degree from an accredited institution; MBA or equivalent preferred.
• 7+ years of B2B SaaS sales or sales operations experience, including at least 5 years in a sales operations, business planning, or sales support management role.
• Demonstrated experience leading, managing, coaching, and developing high-performing teams, including setting priorities, managing performance, and building team capabilities.
• Salesforce experience required.
• Track record of successfully managing analytically rigorous corporate initiatives.

Benefits

• Wellbeing & Rewards – Duck Creek