Role Overview
The Client Success Enablement Manager builds and leads scalable programs that prepare Dynatron’s Client Success teams to improve product adoption, customer engagement, retention, renewal, and expansion.
What You Will Do
Design and deliver onboarding and ongoing development programs, identify skill and performance gaps, create engaging learning experiences, lead adoption of CRM systems, and measure effectiveness.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of the SaaS post-sale customer lifecycle, ability to apply adult-learning principles, and effective stakeholder influence.
Requirements
- 5+ years of experience in Client Success or a related field
- Proven track record of delivering measurable results in a SaaS environment
- Strong understanding of the SaaS post-sale customer lifecycle
- Ability to apply adult-learning principles and translate learning into on-the-job performance
- Effective stakeholder influence, change management, and independent execution
Benefits
- Comprehensive health, dental, and vision insurance
- Equity participation through Dynatron’s Equity Incentive Plan
- Employer-paid disability and life insurance
- 401(k) with competitive company match
- Flexible vacation policy and 11 paid company holidays
- Home office setup support
- Remote-first working environment
- Ongoing professional development
To apply for this job please visit dynatronsoftware.applytojob.com.
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