Product Owner – Martech

Role Overview

Join easyJet’s digital hub in Barcelona as a Product Owner for Martech, driving customer data, activation, and engagement capabilities to support commercial goals and operational airline needs. Work alongside other Product Owners to deliver a scalable Martech experience, enhancing personalisation, marketing communication, and disruption management across the customer journey.

What You Will Do

Own the product backlog and priorities for your Martech domain, collaborate with engineering, data, CRM/marketing, UX, and operational teams to deliver high-value solutions, and evolve tools like mParticle, Braze, or similar CDP/engagement platforms to support real-time operational triggers.

Why It Might Be a Fit

Empower your squad to build the right things, the right way, balancing marketing needs, operational constraints, data quality, and business impact. You’ll shape one of our most impactful Martech products, powering personalised, timely communication across both commercial and operational airline moments.

Requirements

• Proven experience with Martech products (CDP, marketing automation, CRM, or engagement platforms)
• Strong working knowledge of mParticle, Braze, or comparable tools, ideally in real-time or operational contexts
• Ability to thrive in ambiguity and coordinate across multiple business areas, including operations
• Strong analytical mindset; using data to prioritise, segment, measure, and optimise journeys
• Excellent communication skills; able to adapt from operational teams to engineering to senior leadership
• Understanding of customer experience design, event flows, personalisation, and operational triggers
• Comfortable leveraging AI, automation, and experimentation to accelerate discovery and impact
• Experience partnering with UX, engineering, and data teams
• 3–5+ years in product development or Martech-related domains
• Airline, travel, customer retention, or operational communication experience is a strong plus

Benefits

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 7% pension
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits