CRM Marketing Manager

Role Overview

Join a team of passionate thinkers, innovators, and dreamers to shape and implement customer-focused experiences in support of eBay’s strategic growth areas. The candidate will drive launches across eBay’s owned marketing channels and eBay’s global markets.

What You Will Do

Develop and implement CRM strategies to improve customer acquisition, retention, and re-engagement. Plan, build and optimize multi-channel campaigns. Design and implement customer segmentation and targeting strategies.

Why It Might Be a Fit

This is an excellent opportunity for a meticulous individual who thrives in a collaborative, high-performing team, takes ownership, and can effectively analyze and interpret key metrics.

Requirements

• Bachelor’s degree in business or related field
• 3+ years of experience in digital marketing, preferably within CRM and owned channels
• Proven success in implementing owned channel experiences
• Ability to develop and streamline an always-on campaign optimization plan
• Exceptionally strong analytical skills
• Strong oral and written communication skills
• Strong personal work ethic
• Ability to lead multiple projects simultaneously and balance priorities
• Customer-centric and hands-on individual
• Familiarity with AI tools and platforms applied to marketing

Benefits

• Target bonus
• Restricted stock units
• Full range of medical benefits
• Financial benefits
• Paid time off benefits
• Parental leave
• RRSP eligibility
• Paid holidays