Marketing Data Science Analytics Lead

Role Overview

The CRM Data Science Analytics team transforms customer data into strategic decisions that build long-term value for millions of buyers and sellers around the world. Partnering closely with Marketing, Product, and Engineering, the team composes, measures, and optimizes CRM programs that deepen engagement, strengthen dedication, and accelerate growth across the customer lifecycle.

What You Will Do

Define success metrics, learning agendas, and optimization frameworks that connect CRM investments to retention, engagement, revenue growth, and customer lifetime value. Advance targeting and personalization at scale by developing and improving machine learning models such as propensity, churn, uplift, recommendation, and next-best-action models.

Why It Might Be a Fit

Proven experience leading CRM, marketing, or customer analytics initiatives that deliver measurable business outcomes in e-commerce, marketplace, subscription, consumer technology, or similar customer-focused environments.

Requirements

• Proven experience leading CRM, marketing, or customer analytics initiatives
• Deep expertise in analytics, machine learning, and AI applications for CRM and personalization
• Strong foundation in experimentation and statistical methods
• Advanced proficiency in SQL and Python for large-scale analysis, modeling, automation, and analytics engineering
• Experience working with AI-powered products, CRM or marketing technology platforms, customer journey tools, event-level behavioral data, and modern data and AI ecosystems

Benefits

• 401(k) eligibility
• Paid time off benefits (PTO and parental leave)
• Full range of medical, financial, and/or other benefits

Tagged as: Python, SQL