Customer Experience Specialist

On Site Full TimeTennessee, United StatesEBSCO Industries

Role Overview

The Customer Experience Specialist serves as a key point of contact for customers, delivering exceptional service through inbound calls, emails, order processing, and product support.

What You Will Do

Responsibilities include answering inbound calls and emails, setting up new customer accounts, providing product pricing and availability, processing orders, and responding to customer inquiries.

Why It Might Be a Fit

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced, team-focused environment, with strong communication, problem-solving, and computer skills.

Requirements

  • High School Diploma or GED
  • At least one year of customer service or sales experience
  • Working knowledge of cloud-based computer programs
  • Experience operating a call center, cloud-based phone system
  • Hydraulic industry experience

To apply for this job please visit linkedin.com.

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