Customer Experience – Customer Care Concierge

Role Overview

Join an organisation committed to improving the lives of older South Australians. Build your career with ongoing training, growth & career pathways. Boost your take-home pay with salary packaging & access a range of wellbeing benefits.

What You Will Do

Provide exceptional service and support across a range of enquiries, deliver information and guidance on ECH’s services, and ensure every interaction is professional, compassionate and customer-focused.

Why It Might Be a Fit

Make an impact by providing outstanding customer service, responding to customer enquiries, and building strong relationships with customers, families and stakeholders.

Requirements

• A current National Police Check (or willingness to obtain one)
• A current driver’s licence
• A Certificate III in Customer Engagement or relevant experience and on-the-job training

Benefits

• Salary packaging benefits of up to $18,549 per year
• Free access to ECH gyms
• Discounted wellness services
• Free Employee Assistance Program (EAP)
• Opportunities to connect with your ECH community
• Mentoring programs
• Supported scholarships
• Annual performance & development planning (PDP)