Director/VP, Revenue Operations and Commercial Systems

Role Overview

Serve as the business owner of Salesforce and the broader commercial systems environment, establishing it as the trusted source for pipeline, opportunity management, and forecast inputs across the company. Define consistent commercial metrics, data standards, forecast categories, sales stages, and operating processes. Deliver reliable, repeatable reporting for the board, executive leadership, and go-to-market teams.

What You Will Do

Own the commercial systems roadmap and direct external implementation partners. Establish a disciplined forecasting process: cadence, pipeline inspection, opportunity health, accuracy measurement, and accountability. Improve Salesforce adoption, data quality, reporting consistency, and management visibility.

Why It Might Be a Fit

The role requires exceptional executive communication skills, with the ability to lead through influence across Sales, Finance, Customer Success, Marketing, and Product. Experience in Revenue Operations, Sales Operations, or commercial systems leadership is essential, with direct responsibility for enterprise forecasting and Salesforce.

Requirements

• 10–15+ years in Revenue Operations, Sales Operations, or commercial systems leadership
• Direct responsibility for enterprise forecasting and Salesforce
• Has personally owned an enterprise-wide sales forecasting process end to end
• Has built and owned board-level and executive commercial reporting
• Track record of repairing a failed, low-adoption, or poorly governed Salesforce environment
• Experience reconciling Salesforce/Sales reporting with Finance actuals
• Has established pipeline, opportunity, and data governance standards
• Experience managing Salesforce architecture and integrations
• Demonstrated ability to change sales management behavior and operating discipline without direct authority
• Experience managing and holding accountable external implementation or consulting partners

Benefits

• Pay Range: $180,000—$220,000 USD
• Top Workplaces USA Award for Remote Work
• Top Workplaces Culture Excellence Awards
• Equal opportunity employer that values diversity
• Inclusive culture values the contribution that diversity brings to our business
• Proud to be a people first organization
• Flexible work arrangements
• Opportunities for growth and development
• Competitive salary and benefits package