Customer Success Manager DACH

Remote Full TimeVienna, Austria (Remote)ecosio

Role Overview

You’ll connect with the role if you enjoy driving company value by strategically developing existing accounts, building long-term business relationships, and identifying up- and cross-selling opportunities. You’ll manage your own portfolio of clients making sure they get the most value out of our solution. You’ll partner closely with an experienced Account Manager to hand over and transition qualified opportunities seamlessly.

What You Will Do

You’ll listen to your customers and communicate their feedback to ensure our products and services meet their needs. You’ll navigate complex customer escalations and align internal stakeholders to turn friction into solutions. You’ll execute sales campaigns in close cooperation with marketing.

Why It Might Be a Fit

To connect with ecosio it is important to have experience in B2B SaaS sales, German language skills on a native / C2 level, fluent English skills, experience working with a portfolio of existing customers, and experience with cross- and up-selling.

Requirements

  • experience in B2B SaaS sales
  • German language skills on a native / C2 level
  • fluent English skills
  • experience working with a portfolio of existing customers
  • experience with cross- and up-selling

Benefits

  • flexible working hours
  • annual personal development budget
  • home office allowance
  • wellbeing support
  • regular events and trips
  • workations of up to 90 days per year within the EU
  • additional country-specific benefits based on your location

To apply for this job please visit job-boards.eu.greenhouse.io.

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