Role Overview
As a Customer Success Manager, you will manage the commercial relationship with clients, renew existing contracts, and handle complex negotiations. You will also be responsible for identifying and creating leads for Business Development Managers, maintaining records of client interactions, and monitoring customer usage of the platform.
What You Will Do
Key Account Management, Lead creation, Client interaction management, Platform usage monitoring, Event organization, Communication planning, and Continuous user training.
Why It Might Be a Fit
You have at least five years of experience in B2B key account management, are fluent in Dutch and French, and have a strong interest in HR topics. You are comfortable advising clients and selling consultatively, and have strong commercial, analytical, and interpersonal skills.
Requirements
- At least five years of experience in B2B key account management
- Fluency in Dutch and French
- Strong interest in HR topics
- Commercial, analytical, and interpersonal skills
Benefits
- Hospitalization and ambulatory care insurance
- Edenred solutions (vouchers, Edenred Discounts)
- Car package
- Homeworking allowance of 115€
- 2 days of remote work per week
To apply for this job please visit wd3.myworkdaysite.com.
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