Product Ops Specialist

Role Overview

The Product Ops Specialist will own end-to-end operational delivery for complex product or service initiatives, establish and improve operational workflows, and coordinate priorities across stakeholders.

What You Will Do

The role involves delivering complex initiatives, translating strategic objectives into actionable plans, and managing operational risks and governance requirements.

Why It Might Be a Fit

The ideal candidate will have experience in product operations, programme management, and process improvement, with strong stakeholder management and communication skills.

Requirements

• Experience in product operations, programme management, IT project delivery, service operations or a related field.
• Proven ability to deliver complex initiatives across multiple teams, functions or stakeholder groups.
• Experience translating strategic objectives and user needs into actionable plans, priorities and measurable outcomes.
• Practical experience in process improvement, automation, data-informed decision-making, user adoption or change management.
• Experience managing operational risks, governance requirements, vendors, contracts or service levels.
• Strong stakeholder management and communication skills, including the ability to present recommendations to management or governance forums.
• Ability to work independently in ambiguous environments, make sound decisions and maintain focus on outcomes.
• Experience mentoring colleagues or contributing to team capability development.

Benefits

• Leave benefits to meet your work-life needs
• Employee wellness programs
• Flexible work arrangements
• Market-competitive suite of perks