Sales Development Representative

Role Overview

As a Sales Development Representative, you will shape customer growth together with the company, either 100% remote or on-site in the office. You will be responsible for customer acquisition, relationship management, consultation, and strategy development. You will work with various departments to meet customer needs.

What You Will Do

Your main responsibilities will include active telephone new customer acquisition, building and maintaining long-term customer relationships, conducting need analyses, and presenting services to develop tailored solutions. You will also contribute to the development of sales strategies to increase market shares and open up new business opportunities.

Why It Might Be a Fit

The ideal candidate will have demonstrable success in new customer acquisition and relationship management, excellent oral and written communication skills in German and English, and strong analytical skills to conduct market analyses and make data-based decisions.

Requirements

• Customer acquisition: Active telephone new customer acquisition (cold calling) to identify potential new customers in the e-commerce sector
• Relationship management: Building and maintaining long-term customer relationships to maximize customer satisfaction and exploit sales potential
• Consultation: Conducting need analyses and presenting our services to develop tailored solutions for our customers
• Strategy development: Contributing to the development of sales strategies to increase market shares and open up new business opportunities
• Sales competence: Demonstrable success in new customer acquisition and relationship management
• Communication skills: Excellent oral and written communication skills in German and English to hold convincing sales presentations
• Analytical skills: Strong ability to conduct market analyses and make data-based decisions
• Self-motivation: High self-motivation and the ability to deliver results even in a dynamic environment
• Team player: Ability to work together with various departments to meet the needs of our customers

Benefits

• Further development and career opportunities
• Access to training and workshops to continuously develop your skills and advance your career within the agency
• Team culture: A motivated, supportive team and an open work culture
• Equipment: Modern working materials and high-performance tools for your daily tasks