Head of Go-to-Market Strategy & Enablement

Head of GTM Strategy & Enablement

About Eightfold AI

Eightfold AI is the category-defining Talent Intelligence platform, helping the world’s largest enterprises hire, develop, and retain their workforce through AI. We are now leading the next chapter of that transformation — the agentic workforce — and the GTM Strategy & Enablement function is the internal engine that turns strategy into field execution at scale.

The Opportunity

This is a build role at the center of how Eightfold goes to market. You will own GTM strategy, business transformation for the agentic motion, enablement and programs, and the value playbook and methodology that travels across every customer-facing function. You will be the strategic architect of the field motion — the leader who makes sure that what gets decided in strategy actually shows up in the field, in the customer conversation, and in the revenue. You will report directly to the Chief Growth Officer and operate as a peer to the leaders of Customer Value, Customer Adoption, and Customer Growth.

Mandate

Be the strategic and operating engine behind the Growth organization. Translate strategy into field-ready playbooks, enable every customer-facing role, and lead the cross-functional choreography that makes the agentic business transformation real for our customers and our field.

Scope of Coverage

• Growth Strategy — the strategic plan for retention, expansion, and agentic revenue across the Growth Org
• Cross-Functional Management — the operating model that connects Growth to Product, Marketing, Sales, and Finance
• Business Transformation (Agentic) — the internal program that re-tools the Growth motion for the agentic workforce era
• GTM Enablement & Programs — onboarding, certification, and continuous enablement for every customer-facing role
• GTM Value Playbook and Value Engineering Methodology — the value system that powers every customer conversation

Key Responsibilities

Own Growth Strategy

• Define and steward the strategic plan for the Growth Org — retention, expansion, agentic adoption, and the connective tissue that links them
• Build the analytical foundation: segmentation, coverage models, capacity planning, and the strategic narratives that travel to the board
• Translate market shifts and competitive moves into actionable changes inside the field motion
• Partner with the CGO on annual planning, FY commits, and the strategic roadmap for the function

Lead Cross-Functional Management

• Own the operating model that connects Growth to Product, Marketing, new-business Sales, Finance, and Legal
• Build the rhythms, interlocks, and shared dashboards that make cross-functional execution predictable
• Be the single point of orchestration when strategic initiatives require coordinated action across the company
• Resolve organizational friction before it shows up in customer conversations or in the field number

Lead Agentic Business Transformation

• Own the internal transformation program that re-tools the Growth motion for the agentic workforce era — new roles, new skills, new playbooks, new measurement
• Build the change management plan that takes the field from selling traditional SaaS to selling and delivering agentic outcomes
• Partner with Customer Adoption on the external category-building motion (Agent Academy, customer councils) and own the matching internal motion for Eightfold’s own teams
• Make the agentic operating model real inside the Growth Org — not as a slide, but as how people actually work

Own GTM Enablement & Programs

• Build the enablement engine for every customer-facing role in the Growth Org — onboarding, certification, ongoing skill-building, and refresh cycles
• Design and run the programs that consistently raise the bar on field execution: discovery, value selling, executive presence, agentic fluency
• Build the content, the certifications, and the measurement framework that connect enablement investment to field performance
• Partner with Product Marketing on launch enablement so every new product, feature, or motion lands cleanly in the field

Own the GTM Value Playbook and Value Engineering Methodology

• Build the value methodology that powers every customer conversation — the frameworks, models, and benchmarks the field reuses across deals
• Codify the value playbook so it travels from pre-sale into post-sale and back — quantified at every stage of the customer lifecycle
• Partner with Customer Growth on the applied side of Value Engineering (the in-deal business case) and own the methodology, training, and tooling that make it repeatable
• Be the keeper of the value system: how Eightfold articulates outcomes, ROI, and customer success in financial terms

Build and Develop the Team

• Hire, structure, and lead a high-performing team of strategy leaders, enablement leaders, transformation program leaders, and value engineering methodology owners
• Set the talent bar and the culture for an internal engine function that earns its credibility from the field every day
• Develop the next generation of leaders inside the function

Required Experience And Qualifications

• 15+ years of enterprise SaaS experience, with at least 5 years leading GTM strategy, revenue operations, sales enablement, or business transformation functions at senior leadership scope
• Proven track record of standing up or scaling a GTM strategy and enablement function inside a high-growth enterprise software company — ideally during a category shift or platform transition
• Demonstrated experience leading an enterprise business transformation program with measurable field impact — not just slideware, but real changes to how the field operates
• Deep fluency with field enablement, sales methodology, and the operating disciplines (forecasting, capacity, segmentation) that make a revenue org predictable
• Experience owning value engineering methodology, value selling programs, or comparable financial-modeling-meets-sales disciplines
• Strong cross-functional leadership instincts — you have run interlocks with Product, Marketing, Sales, and Finance, and earned credibility with all of them
• Fluency with AI, agentic, or platform products — you can sit with Product leaders and translate roadmap into field-ready motion
• Track record of building enablement programs that demonstrably moved field performance, not just satisfaction scores
• Executive presence to operate as a peer to functional leaders across the company and to represent the Growth Org externally when needed
• Analytical rigor — you reason from data, build the dashboards that drive decisions, and hold your team to the same standard
• Bachelor’s degree required; MBA or equivalent strategic leadership experience preferred (consulting, strategy, or operating-role background welcome)

What We Believe

We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not just a task. We want you to have ownership and pride in your work and see its positive impact on your colleagues, our customers, and the world. We are committed to providing transparency and support so you can do the best work of your career.

Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team.

Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses.