Senior Sales Operations Analyst

Role Overview

The Senior Sales Operations Analyst will define and scale operational best practices, support sales strategy and planning, and drive data-informed decision-making across the sales organization. The role requires a solid understanding of sales processes and industry best practices, with the ability to predict how product releases, changing coverage models, and sales policy changes will affect the sales team.

What You Will Do

The Senior Sales Operations Analyst will analyze business health, present data-driven recommendations to senior management, design and interpret key performance metrics, identify areas of weakness, and develop targeted plans to address gaps. The role will also involve identifying untapped market potential, designing and implementing sales plans to capture growth opportunities, and managing core sales operations functions.

Why It Might Be a Fit

The ideal candidate will have deep technical expertise in Salesforce, experience in related cloud-based or web-based technologies, and a self-starter mentality with the ability to shift priorities quickly, solve problems creatively, and deliver quality results under tight deadlines.

Requirements

• Deep technical expertise in Salesforce
• Experience in related cloud-based or web-based technologies
• Bachelor’s degree
• 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function
• Self-starter mentality
• Ability to shift priorities quickly, solve problems creatively, and deliver quality results under tight deadlines
• Excellent written and verbal communication skills
• Strong collaboration skills
• Strong data and analytics acumen
• Proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI, or similar)
• Proven change management and process transformation experience
• End-to-end implementation and support experience with global business systems

Benefits

• Competitive pay based on the work you do
• Health coverage for you and your family
• Flexible locations and schedules
• Generous number of vacation days each year
• Up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Minimum of 16 weeks of parental leave