Director Carelon Client Management – Carelon Services External Growth

The Director Carelon Client Management is responsible for leading a team of Client Partnership Directors who manage strategic relationships with national and regional health plan clients across Carelon’s solution portfolio. This role focuses on driving client retention, strengthening executive-level partnerships, and identifying growth opportunities across existing accounts by aligning Carelon solutions to evolving market and client needs.

Requirements

• BA/BS and a minimum of 10 years of account management and/or operations experience in the managed care industry
• MBA preferred
• Deep knowledge of Carelon or similar managed care service models
• Strong payer-side experience across multiple lines of business (Commercial, Medicare, Medicaid)
• Demonstrated leadership experience managing and developing account management teams
• Proven ability to drive client retention and growth
• Excellent written, oral, presentation and interpersonal communication skills
• Proficient in Microsoft Office products (Excel, Teams, Outlook, PowerPoint, Word)

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution