E-Commerce Customer Success Manager

Role Overview

Working closely with the founders, you advise brand manufacturers on how to optimize their marketing and sales in e-commerce. You become an Amazon expert and support well-known clients in achieving their strategic and operational goals.

What You Will Do

You develop and implement your own advertising strategies, manage search & display campaigns on Amazon, Zalando and Co., and support your clients to strengthen their brand awareness and activate sales. You create reports based on campaign and sales data using Excel, PowerPoint, and our emax.digital tool.

Why It Might Be a Fit

You take on responsibility and your own projects from the very beginning, work closely with the founding team, and have a deep insight into the DNA of the most successful e-commerce players (Amazon & Co.).

Requirements

• Bachelor’s or master’s degree in marketing, business administration, economics, communications, media, journalism, fashion, psychology
• Love for brands and e-commerce
• Interest in combining both
• Experience with Amazon advertising, e-commerce, online marketing, SEO, or content management (optional)
• German language skills (English is a plus)

Benefits

• Fun, games, and excitement in a fast-growing tech startup
• Taking on responsibility and your own projects from the very beginning
• Close collaboration with leading brands, agencies, and other start-ups
• First-class coffee ☕️