Lead Engineer, Salesforce AI Agentforce

Hybrid Full TimeGeorge Town, Penang, MalaysiaEmerson

Role Overview

In this role, you will be responsible for defining and enforcing AI governance policies, reviewing AI toolsets and agent use cases, and establishing guardrails for agent design and deployment. You will also advise workstream teams on Agentforce design patterns and enable responsible AI innovation.

What You Will Do

Your day-to-day responsibilities will include auditing AI agent usage, performance, and quality, and defining AI trust and safety metrics. You will also partner with security, legal, compliance, architecture, and data teams to ensure AI controls align with Emerson enterprise policies and risk posture.

Why It Might Be a Fit

You will be a fit for this role if you are energized by helping Emerson innovate responsibly, and can diagnose risk without becoming a blocker. You should be able to communicate clearly with both technical teams and senior leaders, and build alignment across functions that may see AI through different lenses.

Requirements

  • Salesforce Agentforce concepts
  • Salesforce Einstein and AI-enabled CRM capabilities
  • AI/ML governance frameworks
  • Data privacy regulations and compliance considerations
  • LLM capabilities, limitations, hallucination risk, prompt engineering concepts, retrieval/grounding patterns, and safe automation design

Benefits

  • Equitable opportunities
  • Diversity and inclusion
  • Challenges with confidence
  • Impact across a broad spectrum of countries and industries

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To apply for this job please visit hdjq.fa.us2.oraclecloud.com.

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