Salesforce CRM Administrator

Role Overview

The Salesforce CRM Administrator will provide support for Salesforce CRM, administer Salesforce environments, and design, configure, and develop Salesforce solutions. The role will also involve building and maintaining flows, validation rules, reports, dashboards, and automation to support business processes.

What You Will Do

The responsibilities of the role include providing Salesforce CRM support, administering Salesforce environments, designing, configuring, and developing Salesforce solutions, building and maintaining flows, validation rules, reports, dashboards, and automation, and supporting CRM enhancements, releases, and deployments.

Why It Might Be a Fit

The ideal candidate will have strong initiative and ownership in complex situations, be proactive in identifying opportunities for improvement, and have a balance of technical depth and business understanding.

Requirements

• 1–3 years of hands‐on experience with Salesforce CRM administration and/or development
• Strong experience with Salesforce configuration, security model, and standard CRM objects
• Hands‐on experience with Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
• Experience building Salesforce automation using Flows, Process Builder (where applicable), and validation rules
• Experience supporting Sales Cloud and/or Service Cloud (Experience Cloud a plus)
• Understanding of Salesforce release management, environments, and deployment tools
• Experience working with integrations, data migration, and data quality best practices
• Solid understanding of CRM best practices, scalable design principles, and governance

Benefits

• Competitive benefits plans
• Variety of medical insurance plans
• Employee Assistance Program
• Employee resource groups
• Recognition
• Flexible time off plans
• Paid parental leave (maternal and paternal)
• Vacation and holiday leave

Tagged as: CRM Administration, Salesforce