Role Overview
As a Senior Strategic Customer Success Manager, you will work with Enable’s largest and most complex customers to drive strategic growth across complex enterprise environments. This role requires building multi-threaded executive relationships, leading global account strategy, and elevating customers into long-term strategic partnerships by delivering value through positive business outcomes.
What You Will Do
You will own and execute the success strategy for your focused portfolio, champion strategic account planning excellence, joint executive sponsorship, thought leadership engagement, cross-functional orchestration, and a relentless focus on client success and value delivery.
Why It Might Be a Fit
This is a highly visible role, responsible for building trusted executive relationships, and developing Enable’s largest customers into long-term strategic partners.
Requirements
- 6+ years of experience in the SaaS industry with proven Customer Success management background
- Proven experience managing customers across Strategic and Enterprise segments
- Proven success developing and executing strategic account plans that have delivered measurable retention and expansion outcomes
- Experience partnering with Revenue teams on renewals, upselling and account growth
Benefits
- Paid Time Off
- Comprehensive Insurance
- Retirement Plan
- Lucrative Bonus Plan
- Equity Program
- Career Growth
To apply for this job please visit jobs.lever.co.
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