Customer Experience Manager – Dan Murphy’s Wangaratta

Role Overview

As a Customer Experience Manager, you’ll lead a team to deliver a world-class customer experience, promoting customer loyalty and revenue growth. You’ll create an environment that encourages team development, diversity, and community understanding.

What You Will Do

Motivate and lead your team, deliver regular coaching and mentoring, and inspire continuous improvement. You’ll use customer feedback to inform decision-making and build a culture centered around understanding your community.

Why It Might Be a Fit

You’ll be passionate about people development, motivate others to dream big, and use forward thinking in your decision-making. You’ll bring energy to your team and customers by being your authentic self and doing the right thing.

Requirements

• Use initiative and intuition to understand your team and inspire them to make a difference
• Be passionate about people development and motivate others to dream big
• Use forward thinking in your decision-making
• Bring energy to those around you by being your authentic self and doing the right thing

Benefits

• Exclusive discount card for Dan Murphy’s, BWS, and other Endeavour Group brands
• Discounts at Woolies supermarkets and BIG W through partnership with Woolworths
• Endeavour Wellbeing Support, an Employee Assistance Program