Customer Success Manager DACH

Role Overview

Manage a portfolio of customers in the German-speaking market and ensure they remain successful and engaged with Enginy.

What You Will Do

Proactively manage accounts to minimize churn and secure renewals, lead onboarding, build strong relationships with key stakeholders, maintain accurate CRM data, health scores, and renewal timelines.

Why It Might Be a Fit

Native German speaker, 2–5 years experience in Customer Success in B2B SaaS, strong communication and relationship-building skills, proactive and ownership-driven mindset, comfortable using CRM and customer success tools.

Requirements

• Native German speaker
• 2–5 years experience in Customer Success in B2B SaaS
• Strong communication and relationship-building skills
• Proactive and ownership-driven mindset
• Comfortable using CRM and customer success tools

Benefits

• Competitive salary tailored to your experience
• Enticing performance bonuses
• Flexible remuneration through Cobee
• Pension Plan through Arca
• Short Fridays all year round
• Extra days of vacation for your birthday and Geneversary
• Yearly Work From Home allowance
• Full Work From Anywhere weeks during August & End of the year
• Discount on a premium gym (with spa access)
• Free fresh fruit
• Continuous learning
• Career growth opportunities
• Team gatherings and celebrations
• Collaborative culture