Role Overview
The Director, NA Retail Service Lead Management will lead the digital business responsible for transforming vehicle and customer data into actionable service opportunities that drive customer engagement, dealer conversion, and service revenue growth across North America.
What You Will Do
The role will involve owning execution of FCSD’s NA Retail digital service growth plan, driving the expansion, adoption, utilization, and performance of established digital capabilities, and focusing on building, scaling, and optimizing digital capabilities to increase customer engagement and conversion.
Why It Might Be a Fit
The position requires a leader who can own execution of business plans, drive measurable growth, and work across teams to define priorities, accelerate execution, and deliver measurable growth.
Requirements
- 10+ years of experience in digital business leadership
- Proven track record of driving digital growth and transformation
- Strong leadership and execution skills
- Ability to work across teams and define priorities
- Experience in digital capability expansion and performance
To apply for this job please visit efds.fa.em5.oraclecloud.com.
Follow us on social media