Advisor, Sales Operations

Role Overview

The Business Operations Advisor role is responsible for supporting customers and colleagues with material/documentation and order status. This role will build strong working relationships across the organization, developing partnerships to help provide answers and direction to our customers.

What You Will Do

Provide feedback to customer inquiries via email and phone interactions related to order status, generate accurate and comprehensive documentation, and ensure KPIs are being tracked and actioned.

Why It Might Be a Fit

We seek a mature, independent, accountable individual with strong communication skills and a service-oriented mindset, who can work effectively as part of a team and accept direction and feedback.

Requirements

• Bachelor’s degree
• 1 year experience in a customer-facing role or 3 years of relevant experience
• Strong communication skills and service-oriented mindset
• Familiarity with SAP or previous experience with other ERP systems

Benefits

• Competitive Contractual and Profit-Sharing Bonuses
• Comprehensive Health Insurance
• Paid Public Holidays
• Empowering PTO Policy
• Education Assistance
• Values-Driven Culture