Customer Experience Representative – CLT Airport

Role Overview

The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

What You Will Do

Meet and greet customers, provide customer service, use company approved sales and service techniques, offer additional customer assistance, answer incoming calls, place outgoing calls, assist in assessing condition of rental upon return, and perform miscellaneous job-related duties.

Why It Might Be a Fit

Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support, and must be able to work one of the following schedules: Tuesday – Saturday, 4am – 1pm, Wednesday – Saturday 12pm – 10pm, or Tuesday – Thursday, 3pm – 12am with Friday – Saturday 4pm – 1am.

Requirements

• High School Diploma or G.E.D.
• Minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
• Valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years and no drug or alcohol related convictions on driving record with the past 5 years (DUI/DWI)
• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• At least 18 years old

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance