Customer Experience Representative – Norfolk Airport

Role Overview

The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

What You Will Do

Meet and greet customers, provide customer service, offer additional customer assistance, answer incoming calls, and perform miscellaneous duties.

Why It Might Be a Fit

Must be at least 18 years old, authorized to work in the United States, have a high school diploma or G.E.D., and 1 year customer service or sales experience in a fast-paced environment.

Requirements

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or G.E.D. required
• Minimum of 1 year customer service or sales experience in a fast paced environment
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years (Total points on driving record cannot exceed 8 points)
• No drug or alcohol related conviction on driving record in the past 3 years

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k
• Training and development