Overnight Customer Experience Representative

Role Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Overnight Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

What You Will Do

Meet and greet customers, provide customer service, answer calls, place outgoing calls, assist in assessing condition of rental upon return, and notify management of customer or vehicle problems.

Why It Might Be a Fit

This position requires a minimum of 2 years of customer service or sales experience, a high school diploma or G.E.D., and a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.

Requirements

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience
• Must be authorized to work in the United States
• Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related convictions on driving record in the past 5 years
• Must be able to understand, read, write and speak English

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance