Revenue Operations and Go-to-Market Enablement Specialist

About Us

At Decode by Entropik, we’re redefining how the world understands people. As a Human Insights AI company, we help global brands decode what their customers truly think and feel, not just what they say. Our platform combines quantitative and qualitative research with patented Emotion AI technologies: Facial Coding, Eye Tracking, and Voice AI. The result? Faster decisions, richer insights, and research that’s finally free from human bias.

About The Role

Entropik is looking for a Revenue Operations and Go-to-Market Enablement Specialist to drive operational excellence across our global Go-to-Market initiatives. This role owns the systems, processes and analytics that keep the Go-to-Market engine running – from pipeline and CRM hygiene to Sales operations and cross-functional Go-to-Market execution. You will also play a crucial role in Sales Development Representative/Account Executive onboarding and ramping up new hires in the Go-to-Market team.

You’ll work closely with Sales, Marketing & Product to build scalable processes, unblock Go-to-Market priorities, and act as the operational backbone for revenue leadership.

What You’ll Do

Sales Enablement

• Build and maintain sales playbooks, battle cards, and process documentation
• Support Sales Development Representative/Account Executive onboarding and training as part of the broader enablement function

Revenue Operations

• Own pipeline reporting, forecasting accuracy, and CRM hygiene across the sales funnel
• Manage and optimize Go-to-Market tooling and tech stack (CRM, sales engagement platforms, Business Intelligence tools)
• Build and maintain dashboards and reporting cadences that give leadership real-time visibility into pipeline health, conversion rates, and rep performance
• Design and manage sales compensation/commission calculations and processes
• Support territory planning, lead routing, quota setting, and deal desk processes

Go-to-Market Strategy and Execution

• Act as an operational partner to Go-to-Market leadership – running point on cross-functional initiatives and projects
• Identify bottlenecks and gaps across the Go-to-Market funnel (marketing → Sales Development Representative → Account Executive → Customer Success) and design scalable fixes
• Coordinate between Sales, Marketing, and Customer Success to ensure alignment on Go-to-Market priorities and handoffs
• Drive process standardization and documentation across the Go-to-Market organization
• Support planning and execution of Go-to-Market initiatives such as new market/segment launches, pricing changes, or campaign rollouts

What We’re Looking For

• 3-6 years of experience in Revenue Operations, Sales Operations, or Go-to-Market Operations, ideally in an early stage Business-to-Business Software as a Service startup
• Experience with sales compensation/commission structures
• Strong analytical skills – comfortable owning dashboards, forecasting models, and pipeline metrics
• Hands-on experience with CRM and Go-to-Market tooling (Salesforce/HubSpot, sales engagement platforms, Business Intelligence tools)
• High ownership mindset; comfortable in a fast-paced, evolving environment